Q92　Can a Human-Centered Society Be Realized in the AI Era?

The Short Answer

Precisely because this is the AI era, we need a society that puts human happiness at its center.

Unpacking the Question

In the AI era, can a human-centered society be realized?
I believe not only that it can be— but that it must be.
AI supports our work.
It makes life more convenient.
In medicine and education, in research and management, it will show great power.
But AI cannot decide purposes.
What to cherish.
What kind of society to aim for.
Whom to make happy.
Those answers are for humans to decide.
Technology exists for people.
Companies, the economy, and society itself exist to make people happy.
If we chase only efficiency and profit and forget human happiness,
then however far technology advances, society will never become truly rich.
That is why, in the AI era more than any other, the idea of being human-centered matters.
In Future Value Theory, we hold that future value is value that leads to people's happiness.
New technologies,
new services,
new businesses—
what they should aim for, in the end, is a better future for people.
For a company to create future value means more than generating profit.
It means building a society where as many people as possible
can hold hope, live in peace of mind, and take on challenges.
AI is a powerful partner in realizing that future.
But the protagonist of the future, in every era, is the human being.

Implications for Management

The deeper we move into the AI era, the more human-centered management matters.
Rather than pursuing technology and efficiency alone,
"Whom will we make happy?" "What future will we realize?"
These are the questions that must be made clear.
A company's growth is not only a matter of increasing profit.
It is a matter of creating a future where people can hold hope and take on challenges.

How Would You Answer?

For whose happiness are you doing your work?
And does that work lead to a human-centered future?