Q86 How Will Markets Change in the AI Era?
Chapter 10 Society and the Future
The Short Answer
In the AI era, markets form not around goods or information, but around expectations for the future.
Unpacking the Question
How will markets change in the AI era?
Until now, companies with more information held the advantage.
The gap in knowledge was the source of competitiveness.
But as AI spreads, that premise changes fundamentally.
We are entering an age where anyone can access advanced knowledge.
The power to analyze, too, is something AI will support.
Information itself will cease to be a competitive advantage.
That is why what markets will ask is not "What do you know?"
but "What future will you create?"
People choose companies whose future they believe in.
Investors put capital into companies that can realize the future.
Talented people gather at companies where they can take on the future.
In other words, around companies that show the future, markets themselves come into being.
In Future Value Theory, we see a market as a place where expectations for the future gather.
Compete only in existing markets, and you are easily pulled into price wars.
But present a future no one else has seen,
and people who believe in that future will gather— and a new market will take shape.
A market is not only something you find.
It is also something you create.
In the AI era, the companies that envision the future become the companies that create the markets of the future.
Implications for Management
In the AI era, companies need more than the ability to compete in existing markets—they need the perspective to define the future they aim for and create new markets.
What matters is not just chasing customers' current needs, but asking anew what value you want to create for society.
A clear vision of the future attracts customers, talent, capital, and partners, and opens new business opportunities.
Managers in the AI era need not only ways to win the competition, but the imaginative power to create the markets of the future.
How Would You Answer?
Is your company competing in an existing market?
Or is it creating a new market that people want to gather around?